Terms of service

TERMS AND CONDITIONS

Last Updated: 5 March 2026

Welcome to GENMER TRADING (Pty) Ltd. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.

1. COMPANY INFORMATION

This website is operated by GENMER TRADING (Pty) Ltd. Throughout the site, the terms "we", "us" and "our" refer to GENMER TRADING (Pty) Ltd. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. PRODUCTS AND SERVICES

We specialize in premium cellular accessories. Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

3. PRICING AND PAYMENT

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. All payments are processed securely. We accept major credit cards and other payment methods as indicated during the checkout process.

4. ORDER ACCEPTANCE AND CANCELLATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

5. SHIPPING AND DELIVERY

Shipping costs and delivery times vary depending on your location and the shipping method selected. We aim to dispatch orders promptly, but we are not responsible for delays caused by shipping carriers or customs clearance processes. Risk of loss and title for items purchased from us pass to you upon delivery of the items to the carrier.

6. RETURNS AND REFUNDS

Our return and refund policy is detailed on our Returns & Exchanges page. Generally, items must be returned in their original condition and packaging within the specified timeframe to be eligible for a refund or exchange.

7. USER ACCOUNTS

If you create an account on our website, you are responsible for maintaining the security of your account and password. You agree to accept responsibility for all activities that occur under your account or password. We reserve the right to terminate accounts, remove or edit content, or cancel orders in our sole discretion.

8. INTELLECTUAL PROPERTY

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of GENMER TRADING (Pty) Ltd or its content suppliers and protected by international copyright laws.

9. LIMITATION OF LIABILITY

In no case shall GENMER TRADING (Pty) Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, arising from your use of any of the service or any products procured using the service.

10. PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

11. PROHIBITED USE

In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others.

12. CHANGES TO TERMS

You can review the most current version of the Terms and Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

13. GOVERNING LAW

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of South Africa.

14. CONTACT US

Questions about the Terms and Conditions should be sent to us at:

Business Name: GENMER TRADING (PTY) LTD

Email: Genmertrading@gmail.com

Phone: +27 79 532 2232